888db Privacy Policy — How your information is kept secure

1. Introduction & Purpose

Welcome to 888db. We understand that sharing personal information online is a significant decision — which is why we want you to engage with us fully informed. This Privacy Policy explains in detail what data 888db collects, how it is used, and how it is kept safe.

By using the 888db platform, you are considered to have accepted the terms of this Privacy Policy. If you have any objections, we recommend that you discontinue using the platform.

2. What data we collect

888db only collects information necessary to provide our services. We do not ask for or hold any data beyond what is needed. There are two main types of information we collect:

Directly Provided Information

• Registration Details: Full name, date of birth, email address, mobile number.
• KYC Information: National ID, passport, and proof of current address.
• Payment Information: Mobile Banking/Nagad/Rocket number, bank account details.
• Contact Information: Messages and requests sent to support.

Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage Information: Login time, game history, and transaction details.
• Cookie Data: Session cookie and preference-related information.
• Location: Approximate geographic location (derived from IP).

3. How Your Information Is Used

888db uses your data only for specific, lawful purposes. The full list of how we use your information is outlined below:

888db never uses your data for purposes not listed in this policy. If we ever need to use your information for a new purpose, you will be notified in advance.

4. Data Sharing & Disclosure

888db does not sell your personal data to any third party. However, your information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete a Mobile Banking, Nagad, or bank transaction is shared.
• Legal Authorities: Information may be disclosed pursuant to a court order or a valid request from a regulatory authority.
• Licensing Authority: Regulators are provided with the necessary information to maintain our gaming license.
• Security Investigation: Relevant authorities may be provided with information in connection with fraud or money laundering investigations.

5. Data Retention & Period

888db is committed to being transparent about how long we retain your data. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and up to 5 years after closure for legal compliance.
• Transaction Records: A minimum of 5 years as required by financial regulations.
• KYC Documents: Up to 5 years as required by legal obligations.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

6. Cookie Policy

Cookies are small text files that a website stores in your browser. 888db uses three types of cookies:

• Essential Cookies: These cookies are essential for the site to function. Login sessions and security tokens fall under this category and cannot be disabled.
• Performance Cookies: Analytics data is collected to understand which parts of the site are used most. All data is fully anonymized.
• Preference Cookies: Used to remember your language, theme, or other preferences. You can disable these at any time through your browser settings.

7. Your Rights

888db believes you have full ownership of your personal data. You may exercise the following rights at any time:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

8. KYC & Identity Verification

As a licensed gaming platform, 888db is required to comply with international AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations. This process involves:

• KYC verification is mandatory before withdrawals above a certain amount after registration.
• A scanned copy of your national ID or passport is required.
• A utility bill or bank statement may be requested as proof of address.
• All KYC documents are stored in encrypted form and accessed only when required by regulatory authorities.

9. Protection of Children & Minors

888db strictly prohibits the use of our platform by anyone under 18. Our measures to protect minors include:

• Date of birth is verified at the time of registration.
• Age verification is re-confirmed during the KYC process.
• If a user is identified as being under 18, their account will be immediately suspended.
• 888db never knowingly collects or stores data from minors.

If a parent or guardian suspects their child is using 888db, they are urged to contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View the page.

10. Policy Updates & Contact

888db reserves the right to update this Privacy Policy at any time. For significant changes:

• You will be notified via email or platform notification before any changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The 'Last Updated' date at the top of this page always reflects the current version.

If you have any questions or concerns about this Privacy Policy, please get in touch. We are always ready to help.